:root,[data-theme=dark]{--bg-page: #0C0B12;--bg-surface: rgba(20, 19, 32, .78);--bg-surface-solid: #141320;--bg-subtle: rgba(28, 26, 44, .65);--bg-subtle-solid: #1C1A2C;--bg-hover: rgba(35, 32, 56, .75);--bg-active: rgba(45, 41, 69, .85);--border-color: rgba(45, 41, 69, .6);--border-strong: rgba(139, 92, 246, .35);--glass-shadow: 0 8px 32px 0 rgba(0, 0, 0, .45);--glass-blur: blur(14px);--text-main: #F3F3FA;--text-muted: #A3A0BC;--text-light: #706C8C;--accent-purple: #8B5CF6;--accent-purple-hover: #7C3AED;--accent-purple-subtle: rgba(139, 92, 246, .12);--accent-purple-border: rgba(139, 92, 246, .3);--accent-purple-text: #DDD6FE;--crit-critical-bg: rgba(69, 10, 10, .75);--crit-critical-text: #FCA5A5;--crit-critical-border: #7F1D1D;--crit-high-bg: rgba(67, 20, 7, .75);--crit-high-text: #FED7AA;--crit-high-border: #7C2D12;--crit-moderate-bg: rgba(66, 32, 6, .75);--crit-moderate-text: #FEF08A;--crit-moderate-border: #713F12;--crit-resolved-bg: rgba(5, 46, 22, .75);--crit-resolved-text: #86EFAC;--crit-resolved-border: #14532D;--radius-card: 10px;--radius-control: 7px;--radius-tag: 4px}[data-theme=light]{--bg-page: #F8FAFC;--bg-surface: rgba(255, 255, 255, .88);--bg-surface-solid: #FFFFFF;--bg-subtle: rgba(241, 245, 249, .85);--bg-subtle-solid: #F1F5F9;--bg-hover: #F8FAFC;--bg-active: #E2E8F0;--border-color: #E2E8F0;--border-strong: #CBD5E1;--glass-shadow: 0 4px 20px -2px rgba(0, 0, 0, .08);--glass-blur: blur(10px);--text-main: #0F172A;--text-muted: #475569;--text-light: #64748B;--accent-purple: #7C3AED;--accent-purple-hover: #6D28D9;--accent-purple-subtle: #F5F3FF;--accent-purple-border: #DDD6FE;--accent-purple-text: #6D28D9;--crit-critical-bg: #FEF2F2;--crit-critical-text: #991B1B;--crit-critical-border: #FCA5A5;--crit-high-bg: #FFF7ED;--crit-high-text: #C2410C;--crit-high-border: #FDBA74;--crit-moderate-bg: #FEFCE8;--crit-moderate-text: #854D0E;--crit-moderate-border: #FDE047;--crit-resolved-bg: #F0FDF4;--crit-resolved-text: #166534;--crit-resolved-border: #BBF7D0;--radius-card: 10px;--radius-control: 7px;--radius-tag: 4px}*{box-sizing:border-box;margin:0;padding:0}body{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;background-color:var(--bg-page);color:var(--text-main);line-height:1.5;height:100vh;overflow:hidden;-webkit-font-smoothing:antialiased}.app-container{display:flex;height:100vh;width:100vw;background:radial-gradient(circle at 10% 20%,rgba(139,92,246,.04) 0%,transparent 40%),radial-gradient(circle at 90% 80%,rgba(124,58,237,.03) 0%,transparent 40%)}.sidebar{width:240px;background:var(--bg-surface);backdrop-filter:var(--glass-blur);-webkit-backdrop-filter:var(--glass-blur);border-right:1px solid var(--border-color);display:flex;flex-direction:column;flex-shrink:0;z-index:20}.sidebar-header{padding:20px 18px;border-bottom:1px solid var(--border-color)}.sidebar-brand-title{font-size:16px;font-weight:700;letter-spacing:-.01em;color:var(--text-main)}.sidebar-brand-sub{font-size:12px;color:var(--text-light);margin-top:2px}.sidebar-menu{padding:14px 10px;display:flex;flex-direction:column;gap:3px;flex:1}.sidebar-link{display:flex;align-items:center;justify-content:space-between;padding:9px 12px;border-radius:var(--radius-control);color:var(--text-muted);text-decoration:none;font-size:13.5px;font-weight:500;cursor:pointer;border-left:3px solid transparent;transition:background .14s ease,color .14s ease,border-color .14s ease;background:transparent;border-top:none;border-right:none;border-bottom:none;text-align:left;width:100%}.sidebar-link:hover{background:var(--bg-subtle);color:var(--text-main)}.sidebar-link.active{background:var(--bg-subtle);color:var(--text-main);font-weight:600;border-left-color:var(--accent-purple)}.sidebar-count{font-size:11.5px;font-weight:600;color:var(--text-light);background:var(--bg-hover);border:1px solid var(--border-color);padding:1px 7px;border-radius:var(--radius-tag)}.sidebar-footer{padding:14px 18px;border-top:1px solid var(--border-color);display:flex;justify-content:space-between;align-items:center}.btn-toggle-theme{background:var(--bg-subtle);border:1px solid var(--border-color);padding:5px 10px;border-radius:var(--radius-control);color:var(--text-muted);font-size:12px;cursor:pointer;transition:all .14s ease}.btn-toggle-theme:hover{background:var(--bg-hover);color:var(--text-main);border-color:var(--border-strong)}.main-content{flex:1;display:flex;flex-direction:column;overflow:hidden;position:relative}.top-bar{height:60px;background:var(--bg-surface);backdrop-filter:var(--glass-blur);-webkit-backdrop-filter:var(--glass-blur);border-bottom:1px solid var(--border-color);display:flex;align-items:center;justify-content:space-between;padding:0 28px;gap:16px;z-index:10}.search-input-wrapper{position:relative;width:320px}.search-input{width:100%;height:36px;padding:0 12px;border:1px solid var(--border-color);border-radius:var(--radius-control);background:var(--bg-subtle);color:var(--text-main);font-size:13px;outline:none;transition:border-color .15s ease,background .15s ease}.search-input:focus{border-color:var(--accent-purple);background:var(--bg-surface-solid)}.top-summary{display:flex;gap:16px;font-size:13px;color:var(--text-muted)}.top-summary 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var(--border-color);border-radius:var(--radius-card);overflow:hidden;box-shadow:var(--glass-shadow)}table{width:100%;border-collapse:collapse;text-align:left;font-size:13px}thead th{padding:11px 16px;background:var(--bg-subtle);border-bottom:1px solid var(--border-color);color:var(--text-light);font-size:11.5px;font-weight:600;text-transform:uppercase;letter-spacing:.04em}tbody tr{border-bottom:1px solid var(--border-color);cursor:pointer;transition:background .12s ease}tbody tr:last-child{border-bottom:none}tbody tr:hover{background:var(--bg-hover)}tbody tr.selected{background:var(--bg-active)}tbody td{padding:13px 16px;vertical-align:middle}.cell-farmer{font-weight:600;color:var(--text-main)}.cell-phone{font-size:11.5px;color:var(--text-light)}.cell-symptoms{color:var(--text-muted);max-width:280px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.tag-rect{display:inline-block;padding:2px 8px;border-radius:var(--radius-tag);font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.03em;border:1px solid transparent;white-space:nowrap}.tag-critical{background:var(--crit-critical-bg);color:var(--crit-critical-text);border-color:var(--crit-critical-border)}.tag-high{background:var(--crit-high-bg);color:var(--crit-high-text);border-color:var(--crit-high-border)}.tag-moderate{background:var(--crit-moderate-bg);color:var(--crit-moderate-text);border-color:var(--crit-moderate-border)}.tag-resolved{background:var(--crit-resolved-bg);color:var(--crit-resolved-text);border-color:var(--crit-resolved-border)}.tag-escalated{background:var(--crit-critical-bg);color:var(--crit-critical-text);border-color:var(--crit-critical-border)}.tag-progress{background:var(--crit-moderate-bg);color:var(--crit-moderate-text);border-color:var(--crit-moderate-border)}.tag-service{font-size:11px;padding:2px 7px;border:1px solid var(--border-color);background:var(--bg-subtle);color:var(--text-muted);border-radius:var(--radius-tag)}.tag-session-multi{background:var(--accent-purple-subtle);color:var(--accent-purple-text);border-color:var(--accent-purple-border);font-weight:600;letter-spacing:.02em}.tag-session-single{background:var(--bg-hover);color:var(--text-light);border-color:var(--border-color);font-weight:500}.grid-cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(320px,1fr));gap:18px}.card-item{background:var(--bg-surface);backdrop-filter:var(--glass-blur);-webkit-backdrop-filter:var(--glass-blur);border:1px solid var(--border-color);border-radius:var(--radius-card);padding:20px;display:flex;flex-direction:column;gap:14px;box-shadow:var(--glass-shadow);transition:transform .14s ease,border-color .14s ease}.card-item:hover{border-color:var(--border-strong);transform:translateY(-2px)}.card-item-header{display:flex;justify-content:space-between;align-items:flex-start;gap:10px}.card-item-title{font-size:15px;font-weight:700;color:var(--text-main)}.card-item-subtitle{font-size:12px;color:var(--text-light);margin-top:2px}.card-item-body{display:flex;flex-direction:column;gap:10px;font-size:13px;color:var(--text-muted);line-height:1.45}.store-phone-row{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--text-main);padding:4px 0}.store-phone-label{font-size:12px;color:var(--text-light);font-weight:500}.store-phone-number{font-weight:600;letter-spacing:.02em}.services-tag-row{display:flex;flex-wrap:wrap;gap:6px;margin-top:4px}.card-item-footer{margin-top:auto;padding-top:14px;border-top:1px solid var(--border-color);display:flex;justify-content:space-between;align-items:center;gap:8px}.btn-action{height:34px;padding:0 14px;border:1px solid var(--border-color);border-radius:var(--radius-control);font-size:12.5px;font-weight:600;cursor:pointer;background:var(--bg-surface);color:var(--text-main);display:inline-flex;align-items:center;justify-content:center;gap:6px;transition:all .14s ease}.btn-action:hover:not(.primary){background:var(--bg-hover);border-color:var(--border-strong)}.btn-action.primary{background:var(--accent-purple);border-color:var(--accent-purple-hover);color:#fff}.btn-action.primary:hover{background:var(--accent-purple-hover)}.library-layout{display:flex;flex-direction:column;gap:24px}.library-upload-card{background:var(--bg-surface);backdrop-filter:var(--glass-blur);-webkit-backdrop-filter:var(--glass-blur);border:1px solid var(--border-color);border-radius:var(--radius-card);padding:22px;box-shadow:var(--glass-shadow)}.library-upload-header{margin-bottom:16px}.library-upload-header h2{font-size:16px;font-weight:700;color:var(--text-main)}.library-upload-header p{font-size:13px;color:var(--text-light);margin-top:2px}.library-dropzone{border:1.5px dashed var(--border-strong);border-radius:var(--radius-card);padding:24px;text-align:center;background:var(--bg-subtle);cursor:pointer;transition:border-color .15s ease,background .15s ease;margin-bottom:16px}.library-dropzone:hover{border-color:var(--accent-purple);background:var(--bg-hover)}.dropzone-text{font-size:13.5px;font-weight:600;color:var(--text-main)}.dropzone-hint{font-size:12px;color:var(--text-light);margin-top:4px}.library-upload-fields{display:grid;grid-template-columns:2fr 1.5fr auto;gap:14px;align-items:flex-end}.form-group label{display:block;font-size:12px;font-weight:600;margin-bottom:5px;color:var(--text-muted)}.form-group input,.form-group select{width:100%;padding:8px 12px;border:1px solid var(--border-color);border-radius:var(--radius-control);background:var(--bg-subtle);color:var(--text-main);font-size:13px;outline:none;font-family:inherit;transition:border-color .14s ease}.form-group input:focus,.form-group select:focus{border-color:var(--accent-purple);background:var(--bg-surface-solid)}.library-toolbar{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:14px;flex-wrap:wrap}.library-search{width:280px;height:34px;padding:0 12px;border:1px solid var(--border-color);border-radius:var(--radius-control);background:var(--bg-surface);color:var(--text-main);font-size:13px;outline:none;transition:border-color .14s ease}.library-search:focus{border-color:var(--accent-purple)}.chat-sandbox-wrapper{background:var(--bg-surface);backdrop-filter:var(--glass-blur);-webkit-backdrop-filter:var(--glass-blur);border:1px solid var(--border-color);border-radius:var(--radius-card);display:flex;flex-direction:column;height:calc(100vh - 170px);overflow:hidden;box-shadow:var(--glass-shadow)}.chat-sandbox-messages{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:14px}.chat-msg{max-width:82%;padding:10px 14px;border-radius:var(--radius-card);font-size:13px;line-height:1.45}.chat-msg.farmer{align-self:flex-start;background:var(--bg-subtle);border:1px solid var(--border-color);color:var(--text-main)}.chat-msg.agent{align-self:flex-end;background:var(--accent-purple-subtle);border:1px solid var(--accent-purple-border);color:var(--text-main)}.chat-sender{font-size:11px;font-weight:600;margin-bottom:3px;color:var(--text-light)}.chat-msg.agent .chat-sender{color:var(--accent-purple-text)}.chat-sandbox-footer{padding:14px 18px;border-top:1px solid var(--border-color);background:var(--bg-subtle);display:flex;gap:12px}.chat-sandbox-input{flex:1;height:40px;padding:0 14px;border:1px solid var(--border-color);border-radius:var(--radius-control);background:var(--bg-surface);color:var(--text-main);font-size:13.5px;outline:none}.chat-sandbox-input:focus{border-color:var(--accent-purple)}.btn-send-chat{height:40px;padding:0 18px;background:var(--accent-purple);color:#fff;border:none;border-radius:var(--radius-control);font-weight:600;font-size:13px;cursor:pointer;transition:background .14s ease}.btn-send-chat:hover{background:var(--accent-purple-hover)}.drawer-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#0009;backdrop-filter:blur(4px);-webkit-backdrop-filter:blur(4px);z-index:50}.case-drawer{position:fixed;top:0;right:0;width:500px;max-width:100vw;height:100vh;background:var(--bg-surface-solid);border-left:1px solid var(--border-color);z-index:60;display:flex;flex-direction:column;box-shadow:-8px 0 30px #0009;animation:slideDrawer .18s ease-out forwards}@keyframes slideDrawer{0%{transform:translate(100%)}to{transform:translate(0)}}.drawer-top{padding:18px 22px;border-bottom:1px solid var(--border-color);display:flex;justify-content:space-between;align-items:center}.drawer-top h2{font-size:16px;font-weight:700}.drawer-close-btn{background:none;border:none;font-size:22px;color:var(--text-light);cursor:pointer;padding:4px}.drawer-close-btn:hover{color:var(--text-main)}.drawer-content{flex:1;overflow-y:auto;padding:22px;display:flex;flex-direction:column;gap:18px}.drawer-section{border:1px solid var(--border-color);border-radius:var(--radius-card);padding:16px;background:var(--bg-subtle)}.drawer-section h3{font-size:12px;font-weight:700;color:var(--text-light);margin-bottom:10px;text-transform:uppercase;letter-spacing:.04em}.detail-row{display:flex;justify-content:space-between;font-size:13px;padding:6px 0;border-bottom:1px solid var(--border-color)}.detail-row:last-child{border-bottom:none}.detail-label{color:var(--text-light)}.detail-value{font-weight:600;color:var(--text-main)}.drawer-session-timeline{background:var(--bg-surface);border:1px solid var(--border-color);border-radius:var(--radius-card);padding:14px 16px;display:flex;flex-direction:column;gap:10px}.timeline-header{display:flex;flex-direction:column;gap:2px}.timeline-title{font-size:11.5px;font-weight:700;color:var(--text-main);text-transform:uppercase;letter-spacing:.04em}.timeline-subtitle{font-size:11.5px;color:var(--text-light)}.timeline-tabs-row{display:flex;align-items:center;gap:8px;overflow-x:auto;padding-bottom:4px}.timeline-tab-btn{display:inline-flex;align-items:center;gap:7px;padding:6px 12px;border-radius:var(--radius-control);border:1px solid var(--border-color);background:var(--bg-subtle-solid);color:var(--text-muted);font-size:12px;font-weight:500;cursor:pointer;white-space:nowrap;transition:all .14s ease}.timeline-tab-btn:hover{background:var(--bg-hover);color:var(--text-main);border-color:var(--border-strong)}.timeline-tab-btn.active{background:var(--accent-purple-subtle);border-color:var(--accent-purple);color:var(--text-main);font-weight:600;box-shadow:0 0 12px #a855f726}.timeline-tab-badge{font-size:10.5px;font-weight:700;color:var(--accent-purple-text);letter-spacing:.02em}.timeline-tab-btn.active .timeline-tab-badge{color:#fff;background:var(--accent-purple);padding:1px 5px;border-radius:var(--radius-tag)}.timeline-tab-date{font-size:11.5px;color:inherit}.timeline-tab-latest{font-size:9.5px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;padding:1px 5px;background:#22c55e26;border:1px solid rgba(34,197,94,.35);color:#4ade80;border-radius:var(--radius-tag)}.drawer-media-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(190px,1fr));gap:10px;margin-top:10px}.media-thumbnail-card{background:var(--bg-surface);border:1px solid var(--border-color);border-radius:var(--radius-control);padding:10px;display:flex;flex-direction:column;gap:6px;transition:border-color .14s ease}.media-thumbnail-card:hover{border-color:var(--accent-purple-border)}.media-thumbnail-preview{height:90px;background:var(--bg-subtle-solid);border:1px solid var(--border-color);border-radius:var(--radius-tag);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:4px;color:var(--text-light);font-size:11px}.media-thumbnail-title{font-size:12px;font-weight:600;color:var(--text-main);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.media-thumbnail-desc{font-size:11px;color:var(--text-muted);line-height:1.3}.voice-player-card{background:var(--bg-surface);border:1px solid var(--border-color);border-radius:var(--radius-control);padding:10px 12px;margin-top:6px;display:flex;flex-direction:column;gap:8px}.voice-player-header{display:flex;justify-content:space-between;align-items:center;font-size:11.5px;color:var(--text-light)}.voice-badge-tag{display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.03em;color:var(--accent-purple-text)}.voice-player-controls{display:flex;align-items:center;gap:12px}.btn-play-voice{width:32px;height:32px;background:var(--accent-purple);color:#fff;border:none;border-radius:var(--radius-tag);display:flex;align-items:center;justify-content:center;cursor:pointer;font-size:12px;transition:background .14s ease;flex-shrink:0}.btn-play-voice:hover{background:var(--accent-purple-hover)}.voice-waveform-container{flex:1;display:flex;align-items:center;gap:2.5px;height:24px}.waveform-bar{flex:1;background:var(--accent-purple-border);border-radius:1px;min-height:4px;transition:height .18s ease,background .14s ease}.waveform-bar.active{background:var(--accent-purple)}.voice-duration{font-size:11px;color:var(--text-light);font-variant-numeric:tabular-nums;flex-shrink:0}.voice-transcript-box{background:var(--bg-subtle-solid);border-left:2px solid var(--accent-purple);padding:8px 10px;border-radius:0 var(--radius-tag) var(--radius-tag) 0;font-size:12.5px;color:var(--text-main);line-height:1.4}.transcript-label{font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--text-light);margin-bottom:2px}.photo-observation-card{background:var(--bg-surface);border:1px solid var(--border-color);border-radius:var(--radius-control);padding:10px 12px;margin-top:6px;display:flex;flex-direction:column;gap:8px}.photo-preview-box{height:110px;background:linear-gradient(135deg,#141320f2,#1c1a2ce6);border:1px solid var(--border-color);border-radius:var(--radius-tag);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;color:var(--text-muted);position:relative;overflow:hidden}.photo-findings-container{display:flex;flex-direction:column;gap:5px}.photo-finding-chip{background:#8b5cf614;border:1px solid var(--accent-purple-border);border-radius:var(--radius-tag);padding:4px 8px;font-size:12px;color:var(--text-main);line-height:1.35}.vet-coming-soon-banner{background:linear-gradient(135deg,#1e1b32cc,#141320e6);border:1px solid var(--accent-purple-border);border-radius:var(--radius-card);padding:24px;margin-bottom:24px;position:relative;overflow:hidden}.vet-banner-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:12px}.vet-banner-title{font-size:17px;font-weight:700;color:var(--text-main)}.vet-banner-desc{font-size:13.5px;color:var(--text-muted);max-width:680px;line-height:1.5}.vet-features-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:14px;margin-top:18px}.vet-feature-card{background:var(--bg-surface);border:1px solid var(--border-color);border-radius:var(--radius-control);padding:14px;display:flex;flex-direction:column;gap:6px}.vet-feature-title{font-size:13px;font-weight:600;color:var(--text-main)}.vet-feature-desc{font-size:12px;color:var(--text-light);line-height:1.4}.tag-coming-soon{background:#8b5cf629;color:#c4b5fd;border:1px solid rgba(139,92,246,.4);padding:3px 8px;font-size:10.5px;font-weight:700;text-transform:uppercase;letter-spacing:.05em;border-radius:var(--radius-tag)}.coming-soon-centered-container{display:flex;flex-direction:column;align-items:center;justify-content:center;min-height:calc(100vh - 120px);width:100%;padding:32px 20px}.coming-soon-card{max-width:580px;width:100%;background:var(--bg-surface);border:1px solid var(--accent-purple-border);border-radius:var(--radius-card);padding:42px 32px;display:flex;flex-direction:column;align-items:center;text-align:center;gap:16px;box-shadow:var(--glass-shadow);backdrop-filter:var(--glass-blur);-webkit-backdrop-filter:var(--glass-blur)}.coming-soon-card h1{font-size:22px;font-weight:700;letter-spacing:-.01em;color:var(--text-main);margin-top:4px}.coming-soon-card 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